Returns & Exchanges

Want something different?

Not a problem! We are here for you. Just login on the portal below and let's get to it:

⚠️ Conditions of Items

In order to be eligible for a return or exchange, the products must:

⟶ Be unworn and unwashed;
⟶ Have the original tag and packaging in place.

Please keep in mind that an exchange/return is only available once per item, meaning that an item that has already been exchanged once cannot be exchanged again or returned.

What are my options?

Easy Exchanges

Need to change something? No problem. We offer a 30-day exchange policy from the date of delivery. You can exchange it for a new size or color.

Read full policy ⟶

Money Back

Want your money back? You have 30 days from the date of delivery to ask for a full refund. You can get it in store credit or have the money sent back to your payment method.

Read full policy ⟶

Still need help?

We'd be glad to assist! Just get in touch with our customer service team and they will help you all along the way.

Contact us at support@apricoat.com

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